Schedule now for a FREE 15 minute consultation (by phone or in person):

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or call 510-394-2743

We accept insurance!


“Carlos is awesome. I’m incredibly sensitive and he works with my tolerance level to provide incredibly gentle and responsive needling. I’m a bit on the hyperactive side so sitting still is usually a challenge for me but Carlos’ sessions put me to sleep! I always feel rejuvinated afterwards… Carlos treats my aches and pains and relaxes my mind” — L.D.

Katrina has been at the forefront of acupuncture and integrative medicine for the queer and trans community for as long as I’ve know her… She was always the “go-to” person for information in how to best support the LGBTQ+ community with acupuncture and herbs. Her education and skill in creating hormone balance and promoting optimal reproductive health goes beyond that of your average acupuncturist – she is truly among the best.” -M.J.


Acupuncture Session: Includes acupuncture plus cupping, moxibustion, scar treatment, or herbal consultation.
New patients $150.
Returning patients $90.

$50 for ALL patients every first Friday of the month(Can’t combine with other deals or insurance). Applies to new and return patients.

Post-Surgical House Calls, $160: Presurgical in office session or consultation required. Available in East Bay only. Email contact@prism-acupuncture.com or call 510-394-2743 to schedule.


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We accept insurance! We will happily verify your insurance coverage. Simply fill out your insurance information when you schedule a free consultation or first appointment. You can also use your HSA/FSA Health Benefits cards to pay for services.


Hours:
Tuesdays 8am-6pm with Katrina
Wednesdays 8am-8pm with Katrina
Fridays 8am-2pm with Katrina and 2pm-8pm with Carlos

Questions? Call 510-394-2743 or email contact@prism-acupuncture.com


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Credit: The Gender Spectrum Collection

Non-Discrimination Policy

We strive to create a patient-centered, body-positive healing culture for people of all identities and backgrounds. Our commitment includes but is not limited to inclusion of people of any sexual orientation, gender identity or presentation, belief system or religion, body size, relationship status, kink identity, sex worker status, racial identity, ethnicity, nationality, mental or physical ability, citizenship status, or socioeconomic status.

What is Acupuncture?

Acupuncture is an ancient holistic system that brings patients back into balance by fixing the root of a problem rather than just the symptoms. Some acupoints trigger a release of calming hormones, some rewrite pain pathways, some awaken the immune system, have anti-inflammatory effects, or increase circulation. Together, they help your nervous systems switch from ‘fight or flight’ (stress) mode into ‘rest and digest’ (healing) mode. This helps you keep calm, sleep well, build your immune system, repair cellular damage; and it does wonders for your overall mind-body connection. Most people notice their sleep and baseline energy levels steadily improving, better digestion, and an overall sense of relaxation, in addition to improvement in your main areas of concern.

How long will I need treatment?

Most acute conditions see marked improvement within just a few (4-8) visits and may need treatment 2-3 times a week initially. Chronic conditions may take longer but need less frequent sessions, usually weekly. A general guide is that for each year you have had a problem, it will take about one month of weekly treatments for that issue to resolve. As conditions improve, you can come in less often.

Does acupuncture hurt?

You may feel a tapping or slight pricking sensation on needle insertion, but most people feel nothing at all. If you have any pain or discomfort, speak up so that I can make your treatment as relaxing and comfortable as possible.

What if I don’t want a particular treatment or a particular area of my body needled?

If you have specific concerns about the treatment or if you are not comfortable with certain areas of your body being touched or needled, please let me know. If you need to remain seated rather than lying down, are more comfortable on your side, would prefer to have your hands free during treatment, or have other concerns, please let me know during the intake and I will make sure your needs are accommodated.

How long does the appointment last?

Appointments last about 50 minutes; the first appointment is a little longer. You should arrive 10-15 minutes early to your first appointment to fill out intake forms if you have not already filled them out electronically (you will receive the electronic forms in your confirmation email).

What should I wear to my appointment?

Loose fitting comfortable clothes that provide access up to your elbows and knees. You are welcome to bring a change of clothes or use the gowns we provide.

Is there parking at your clinic?

There is plenty of free parking on the surrounding streets and metered parking directly in front of the entrance. Watch our for street sweeping on Tuesdays and park accordingly.

Is your clinic accessible?

Tables can be raised or lowered for your convenience. There is an accessble entrance and treatment rooms, however the restroom is small and has two steps up to the door.
The clinic is fragrance-sensitive, but uses moxibustion (burning mugwort) and essential oils, which are optional during your treatment. Please be respectful to others who may be sensitive to fragrances, including pregnant people, people with migraines, asthma, allergies, COPD, or MCS, by not wearing perfumes, colognes, or scented products for your treatment.

Can my partner/child/friend/caregiver come to my appointment?

Ideally you’ll come to your appointment alone so we can spend the valuable time we have together focusing on YOU. However, you may bring a friend, family member or support person with you if you need specialized assistance during your appointment. Please be aware that you’ll need to lay mostly still for about 30 minutes so please don’t bring a small child without another adult present to attend to them. I may ask your support person to leave the room for a brief moment during the intake in case there is any sensitive information you’d like to share without them present.

Payment Policy.

In respect for our intentions to offer high quality healthcare at affordable prices, we ask for:

  • 48 hours advance notice to cancel or reschedule an appointment.
  • Please cancel or reschedule online or via call or text only, not via email.
  • Missed appointments will be charged the full amount of the visit. Exceptions are given for emergencies and illness. Insurance coverage may not be used for missed or late cancelled appointments. ‘Missed appointments’ includes:
    • Appointments cancelled with less than 48-hour notice
    • Missed appointments
    • Appointments for which the patient is more than 15 minutes late

All services, gift certificates, and herbs purchased are nonrefundable. Refunds for treatment package purchases are available for the unused portion, however this will void any discount applied to the package. We are not currently participants of any insurance network except for Blue Shield of CA (in other words we are considered “Out-of-Network” providers for all other companies). You are responsible for covering any portion of services not covered by your insurance, regardless of the coverage amounts quoted during the initial verification process.

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